Prepare for Your Call

Talking with your favorite athlete is a big event. Here are some steps to take to make sure you get the most out of your call:

  1. Do you plan to use a desktop or laptop computer for the call?
    Use either Chrome, Microsoft Edge, or Firefox as your browser. See our FAQs for more info on supported browsers.
    Sign into and complete the steps below.

  2. Do you plan to use a mobile device or tablet for the call?
    Download the app from GooglePlay or the App Store.

  3. Test your A/V on the device you will be using for the call.
    This ensures that your camera, microphone, and sound are working properly.
    On the web version of See A Star, the A/V test resides in the bottom left corner of the screen.
    Within our android and iOS app, the A/V test resides in the hamburger menu in the top left.

  4. Review the call details, especially time and duration.
    From your My Star page, you can review your call details form your UPCOMING CALLS tile. Click VIEW to see the call details.

  5. Enjoy your call!
    If you follow all of these steps, you are ready for your call!



Still need more help?