Join Your Call

How to join and execute a successful video call:

  1. Join the call.
    From your My Star page, click on the Join Call button in the UPCOMING CALLS tile. If you see a countdown to call time on this button, that means you’re not within ten minutes of your call time. The button will enable and change to JOIN CALL ten minutes before the scheduled start.

  2. Enable your camera and microphone (if you haven’t done so already during an A/V test).
    Giving See A Star access to your camera and microphone allows other participants to see and hear you.

  3. Start your call!
    The call will begin at the scheduled start of the call, not when all participants are online. See “Prepare for your Call” above to make sure you’re on time.

Call controls:

 

 

Still need more help?